FOR BOOTS ONLY:
E-mail us at firstname.lastname@example.org if you have any questions!
To help you decide your Brazil size, please note these shoes size numbers above are the correspondent measurement in centimeters of each size in Brazil sizes.
If you think you have a THIN or THICK ankle, send us your measurement as the photo above. Some shoes have a ankle closure.
If you are ordering boots, gladiator and you think you have a thin or thick calf, send us your measurements so we can discuss with the shoemaker.
At times we may adjust the boots/gladiator to fit your measurements, however if your measurements falls within our average boots/gladiator sizes we will NOT custom make them. Typically our shoemaker will custom make if the sizes are outside our guidelines. In any case, we will contact you and a FEE might apply.
If you measure both feet trace them as the photo.
Use a flexible, tape-like measuring tape or ruler.
Tip of the toes should fall comfortably inside the shoes, not outside, even if minimally in open toes.
In closed toes shoes, your toes should never be squeezed to the edge. Some clients have half sizes measurements, in that case we suggest that you get a bit bigger size for closed toes and you can purchase a silicone small edge insert (shoe makers has them for sale). What we suggest for closed toes shoes or boots is that you order one size bigger. Just as you would use a sneaker/tennis that is one size bigger.
If you have open toe shoes your toes should either touch the front edge of the shoes or fall just a tiny bit before the edge, like half a centimeters at most.
The measurement of the inside sole of the shoes will be a bit bigger that your feet measurement. You need to have your feet fall comfortably in the shoes with a small tiny edge gap on the tip.
We suggest you to measure both feet. It helps you make the right decision when choosing your Brazil size. We will contact you to confirm your size since we do not accept returns for wrong sizes; only factory defects. Please note we do not make half sizes. Please note that if you have a wider feet or thin, extra thin feet and ankle, please advise us. Some shoes will simply not fit you. Consult with us prior to your purchase. Returns for factory defects only within 10 days of purchase and cannot be used.
Thank you !